Below you have listed the telephone support / secretarial numbers for 3 mobile companies in Albania.
VODAFONE:
| #123# ✆ | Quick access to your account and Vodafone services |
|---|---|
| 136 ✉ | SMS text “internet” for internet configuration |
| 147 ✆ | Transfer credit to another account. |
| 145 ✉ | Info on the contract account or check the balance of Vodafone USB contract |
| 144 ✉ | Vodafone Call me Back |
| 135 ✉ | Telephone answering machine |
| 138 ✉ | Activate the missed call service |
| 140 ✆ | Customer care for prepaid numbers |
| 149 ✆ | Customer care for contract numbers |
ONE ALBANIA:
| Calling the FREE number 142 Automated subscriber care service, which can be contacted by both prepaid and postpaid subscribers. You will have the opportunity to: | |
| Activate offers and packages. Enable and disable services. To be informed about different services. To help you and answer your questions about the services and packages you want to use, by pressing the number 0, you can be transferred to the agents, Free. | |
| Calling the number 139 Customer care service for prepaid numbers – 10 ALL/min, you will have the opportunity to: | |
| Activate offers and packages. Enable and disable services Also be informed about: – Fees – Coverage areas – Roaming Service – PIN & PUK code – Various complaints – Blocking the card in case of loss or theft, etc. | |
| Calling the FREE number 144 Subscriber care service for contract numbers (Individual), you will have the opportunity to be informed about: | |
| – Tariff plans – Various packages – Fees – Coverage areas – Roaming Service – PIN & PUK code – Various complaints – Blocking the card in case of loss or theft, etc. | |
| Calling the number 133 Customer care service for One Fiks numbers. | |
| Free for One Fiks prepaid and Fiks with contract numbers. You will have the opportunity to be informed about: – Various packages – Fees – Coverage areas – PIN & PUK code – Various complaints | |
| Calling the FREE number 141: Subscriber care service (automated), you will have the opportunity to: | |
| – Top up your number – You are informed about the credit of the card – You are informed about the expiry date of the card – Activate the Friends & Family service. | |
| SMS: | |
| Do you want to send SMS? Number 145 will inform you with the following information: | |
| By sending FREE SMS to the number 145 Bill status information service (for contract numbers), you will have the opportunity to check: | |
| Current monthly traffic, sending SMS text (1) Traffic for the past month, sending SMS by text (0) To check MB, SMS and Minutes remaining by sending SMS text (2) For the remaining volume of BlackBerry packages, by sending SMS with text (3) | |
EAGLE MOBILE / ALB TELECOM:
Call: 123 from any ALBtelecom Mobile and Fixed number. Call: +355672012300 from any other phone inside or outside Albania. Call: +35542200123 from any other phone inside or outside Albania. Contact us on Viber & WhatsApp: +355672000123 Write to us at the address: gudrodi_abonentit@albtelecom.al
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